Please read our terms and conditions! don't forget to go to the client forms tab after ORDERING!
LET’S GET STARTED BY FOLLOWING OUR STEPS SO YOU’RE READY TO BOOK YOUR BRAND!
HOW IT WORKS
PLEASE TAKE A MOMENT TO READ THIS INFORMATION CAREFULLY TO UNDERSTAND HOW TO RECEIVE YOUR ORDER AND PREVENT ANY CONFUSION.
AFTER COMPLETING YOUR PURCHASE, YOU SHOULD RECEIVE AN ORDER CONFIRMATION. DON'T WORRY IF IT TAKES A FEW MINUTES FOR THE EMAIL TO ARRIVE. NEXT, NAVIGATE TO THE CLIENT FORM TAB ON THE WEBSITE AND FILL OUT THE CORRESPONDING FORM FOR YOUR DESIGN. AS SOON AS YOU FILL OUT THE FORM, THE TURNAROUND TIME STARTS.
AFTER FILLING OUT YOUR FORM, YOU WILL RECEIVE YOUR FILES DIRECTLY IN YOUR EMAIL. MOST PROJECTS TAKE ABOUT 1–10 BUSINESS DAYS, UNLESS THE DESCRIPTION STATES OTHERWISE. PLEASE NOTE THAT ALL PRODUCTS AVAILABLE ON OUR WEBSITE ARE EXCLUSIVELY DIGITAL, THERE WILL BE NO PHYSICAL ITEMS DELIVERED.
OUR SATISFACTION MATTERS! IF THE DESIGN DOESN’T TURN OUT HOW YOU EXPECTED, PLEASE REACH OUT WITHIN 7 DAYS THROUGH THE CONTACT SECTION OF MY SITE OR EMAIL ME AT LUXE@LUXEGRAPHICSTUDIOS.COM. I’LL HAPPILY MAKE REVISIONS OR FIND A SOLUTION THAT BETTER FITS YOUR VISION.
IF YOU’RE UNSURE ABOUT YOUR BRAND DIRECTION, PLEASE CONTACT US BEFORE FILLING OUT A FORM. MANY CLIENTS BUY WITHOUT A CLEAR PLAN AND LATER NEED TO PAY A REDESIGN FEE DUE TO CHANGES IN THEIR INITIAL IDEAS.
CANVA & ADOBE PHOTOSHOP/ILLUSTRATOR DESIGNER
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BUSINESS HOURS
MONDAY - FRIDAY
11AM TO 9PM
CLOSED ON HOLIDAYS & WEEKENDS